Service Policy
Effective Date: 01/01/2023
Thank you for choosing scounts PRIVATE Limited (“Company,” “we,” “us,” or “our”) for your tax consultancy services in Pakistan. This Service Policy outlines the terms, policies, and guidelines that govern the delivery and use of our tax consultancy services. By engaging our services, you agree to comply with and be bound by this Service Policy.
1. Scope of Services
1.1. Tax Consultancy Services:
We provide tax consultancy services to individuals and businesses in Pakistan. Our services include tax planning, tax compliance, tax return preparation, representation before tax authorities, assistance with tax audits, advisory services on tax-related matters, and guidance on tax implications for businesses and individuals.
1.2. Professional Obligations:
We undertake to provide tax consultancy services diligently, competently, and ethically. We will adhere to the professional standards and guidelines set by the relevant regulatory bodies governing tax professionals in Pakistan.
2. Client Responsibilities
2.1. Information and Documentation:
To ensure the effective delivery of our tax consultancy services, you agree to provide accurate, complete, and up-to-date information, records, and documentation necessary for the engagement. This includes providing relevant financial information, tax documents, and any other information required to prepare and complete the engagement.
2.2. Compliance with Laws:
You are responsible for complying with all applicable tax laws, regulations, and requirements in Pakistan. Our tax consultancy services are based on the information provided by you, and we will provide guidance accordingly. However, the ultimate responsibility for compliance rests with you.
3. Engagement Process
3.1. Initial Consultation:
We will schedule an initial consultation to discuss your tax needs and assess how we can assist you. During this consultation, we will gather information, clarify your requirements, and determine the scope of the engagement.
3.2. Engagement Letter:
Upon mutual agreement to proceed with our services, we will provide you with an engagement letter. The engagement letter will outline the specific services to be provided, the scope of work, the fees, and any other relevant terms and conditions. Your acceptance of the engagement letter confirms your agreement to proceed with the engagement.
3.3. Communication and Cooperation:
Effective communication and cooperation are essential for the successful delivery of our services. We encourage open and timely communication throughout the engagement process. It is important to promptly respond to our requests for information, clarification, or any other relevant communication.
4. Fees and Payment
4.1. Fee Structure:
The fees for our tax consultancy services will be outlined in the engagement letter. The fee structure may be based on various factors, including the complexity of the engagement, time spent, and the value of the services provided.
4.2. Payment Terms:
Payment for our services is due as per the agreed terms outlined in the engagement letter. We may require an upfront retainer or installment payments based on the nature of the engagement. Failure to make timely payments may result in a suspension of our services.
4.3. Additional Costs:
You may be responsible for additional costs incurred in providing our services, such as government fees, disbursements, or out-of-pocket expenses. These costs will be communicated to you in advance, and payment is expected as per the agreed terms.
5. Confidentiality and Data Security
5.1. Confidentiality:
We understand the sensitive nature of the information you provide to us. We maintain strict confidentiality regarding your personal and financial information. We will not disclose your information to third parties without your consent, except as required by law or necessary for providing our services.
5.2. Data Security:
We have implemented reasonable measures to protect your personal information and maintain data security. However, no method of data transmission or storage is entirely secure, and we cannot guarantee absolute security. By engaging our services, you acknowledge and accept this inherent risk.
6. Limitation of Liability
6.1. No Warranty:
We make no representations or warranties, express or implied, regarding the accuracy, completeness, or reliability of the information or advice provided as part of our services. We do not guarantee any specific outcomes or results based on our services.
6.2. Limitation of Liability:
To the fullest extent permitted by law, the Company, its directors, employees, or agents shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with the provision of our services, including but not limited to any errors, omissions, or delays in the services provided.
7. Changes to the Service Policy
We reserve the right to modify, update, or change this Service Policy at any time. Any changes will be effective immediately upon posting the revised Service Policy on our website. We encourage you to review this Service Policy periodically for any updates.
8. Contact Us
If you have any questions, concerns, or requests regarding this Service Policy or our tax consultancy services, please contact us at:
scounts PRIVATE Limited
Sukkur Office:
Shop No G-14, Zeeshan Centre, Sukkur.
Karachi Office:
Teen Talwar, ICAP Building, Chartered Accountants Avenue, Clifton, Karachi, 75600.
By engaging our tax consultancy services, you acknowledge that you have read, understood, and agreed to be bound by this Service Policy